POLICIES

 

 

-PLEASE SILENCE MOBILE DEVICES DURING SERVICE-

NO CHILDREN OR COMPANIONS ALLOWED AT APPOINTMENTS  (unless receiving a service)

WE DO NOT PERFORM ACRYLIC SERVICES

(including "dip" powder)

NOR WILL I REMOVE ANY EXISTING ACRYLICS

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Please note that the following guidelines are in place:

 

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• When you arrive, text me (424) 226-6193. You will need to wait outside and I will notify you by text when I am ready to admit you.

 

• Along with state board cleaning guidelines, additional cleanliness per California health Department Guidelines will be implemented throughout the salon to ensure an additional layer of protection for everyone entering and leaving the building.

 

• When you arrive you will need to wash your hands and scrub nails with brush provided

 

• As always, if you are exhibiting ANY signs of illness (just starting or getting over), please do not come. Your nail services are not more important than the health and safety of others. Please review the 24-hour cancellation policy for further details.

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Cancellation/Late Arrivals Policy

 

Please be aware there may be other appointments scheduled after your service, therefore service is not guaranteed if you are more than 15 minutes late. Appointments more than 15 minutes late (depending on service) may still receive a modified service for the price of the originally booked appointment or be asked to rescheduled and charged a cancellation fee. As a courtesy to guests and service provider, please provide a 24-hour notice of appointment cancellations. The online booking service allows cancellations 24-hours prior to scheduled appointment time.

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Cancellations less than the 24 hour notice time and/or “no shows” will result in a fee for the cost of the time booked. Payment will be automatically debited from the card on file. If the card cannot be charged, the ability to book will be blocked until payment is received. Future appointments will require prepayment. Repeated missed/no-show appointments will result in the inability to book future appointments.

 

Appointments booked with less than 3 hours of time between when the appointment was made, and when the appointment was scheduled are not subject to the cancellation policy fee. While there is no fee applied for these cancellations, you will be required to leave a non-refundable deposit and credit card on file in order to book future appointments.

 

Please note that cancellations can only be made through Schedulicity online, mobile app, or text. Cancellations by email are not accepted.